Summary of Qualifications PDF version

Dynamic and highly effective Information Technology Project/Applications Development Manager with a stellar track record of providing key leadership and expertise in developing and implementing new software applications as well as supporting existing systems. Proven strengths in operations management, communication, motivation, sales, administration, business and personnel development. Demonstrated success in establishing and maintaining effective communications with team members, stakeholders, senior management and contacts.

Career Progression

WellPoint- Internal Helpdesk Technician,- 04-01-06 to present

WellPoint. Supporting 42,000 WellPoint employees’ computer software/hardware.

Professional Careers Institute Instructor 11-01-03 to 05-20-06

Instructor at Technical College -Visual BASIC, Visual Basic for Applications, Excel Microsoft Office. Provided simulated work environment experience with in-house Internships, completed project design and management

Adman, a VNU Company – Indianapolis, Indiana 1983 – 2002

Co-Manager of Operations 1993 – 2002

Promoted and entrusted with additional responsibilities overseeing all aspects of operations for a $2.5 Million business specializing in the accounting, management and reporting needs of advertising agencies and design studios as well as public relations and marketing/communications firms. Directly managed nine Programmers, Quality Assurance and Sales employees with indirect supervision of 13 Technical Client Support employees. Developed and implemented short- and long-term business plans.

• Led company turnaround from a loss of $900,000 to net income of $90,000 within two years by conceiving and effectively executing a plan to reduce labor expenses by 50%.
• Reduced costs while maintaining high quality achieving ROI as high as 22% in a nine-year period by staying abreast of financial trends, ensuring strict spending and expense compliance, and recommending and implementing innovative solutions when needed.
• Developed direct mail campaigns and lead generation initiatives that resulted in increased revenues from $1.4 Million to $2.9 Million.
• Tapped to assume management of a sister company, Agency Management System, headquartered in Richardson, Texas. Relocated company to Indianapolis. Developed plan to convert AMS clients to Adman and eliminated unprofitable product lines.

Director of Product Development 1997 – 2002

Program Manager 1987 – 2002

Advanced to lead all aspects of information technology management and all activities of the software life cycle. Supervised 11 Programmers and Quality Assurance employees. Held full responsibility for technical recruitment, hiring and training.

• Created an innovative job cost estimating system based on a weighted average of actual charges that became a popular and profitable module for company.
• Played a pivotal role in maintaining company’s client base by championing migration of product software from DOS to Windows/MAC that dramatically enhanced software; led flawless conversion completing coding on time and under budget.
• Cultivated a learning organization by creating training programs for new hires and junior programmers.
• Designed and developed an industry-first automated call-tracking system for helpdesk that enabled company to track time spent assisting clients and accurately bill for support.

Program Manager – continued

• Solutions-based and customer-focused approach demonstrated with the creation of profitable new modules based on client input.
• Solutions-based and customer-focused approach demonstrated with the creation of profitable new modules based on client input.

Programmer/Analyst 1985 – 1987

Application Programmer 1983 – 1985

Hired to design and develop components of the Adman System. Held full responsibility for time and production billing, accounts receivable/payable, general ledger, media billing, time history, estimating, job tracking, media ordering. Served as Checkbook Manager.

• Ability to quickly develop technical skills and gain industry knowledge recognized with promotion.

Education, Certifications and Achievements

I-Net+ Certification

US West – Indianapolis, Indiana

TQM Training and Project Management

Indiana Vocational Technical College – Indianapolis, Indiana

Associate Degree, Computer Technology.

Graduated with High Honors. GPA = 4.0/4.0

Tennessee Institute of Broadcasting – Nashville, Tennessee

Broadcast Management

New York Film Academy – New York, New York

Film Production

Wrote and directed the following films:

Ripple, 15 minutes, a science fiction story URL http://www.dl-sites.com/ripple.htm

The Bumbling Detective, 5 minutes, a non-sensible comedy URL http://www.dl-sites.com/the-bumbling-detective.htm

Welcome to Kentuckiana, 13 minutes, satire that shows the absurdity of stereotyping

Losers Lounge, 87 minutes, film noir-style murder mystery-awarding wining (2004 BBIFF)

Somewhere In Indiana, 87 minutes, drama, psychological pilgrimage distributed by Echelon  Entertainment

URL http://www.dl-sites.com/losers_lounge.htm

Technical Knowledge Base

Project Management/Spreadsheet Development/Word Processing: Microsoft Project2000, Excel, Word

Image Editing and Creation: Adobe PhotoShop

Non-linear Editing: Adobe Premiere, Adobe After Effects

Database Management: Visual FoxPro, FoxPro, Microsoft Access

Language: Visual Basic, HTML

Operating Systems: Windows, Windows NT, MAC OS 9, UNIX